Tag: ai
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AI Meets Reality: Why OpenAI Still Runs on Salesforce and Zendesk
A recent OpenAI support interaction sparked a few key questions worth examining: Introduction The real-life support interaction with OpenAI went smoothly — very fast replies, clearly agent based, but natural (though still obviously not human). I was curious to see what their tech stack looked like. The result was unsurprising — fairly standard industry support…